Welcome to Our Help Site

• How do I create an account?
• I can’t log into my. What should I do?

• How can I reach Customer Service?

• Can I change or update my order after placing it?
• I'm having trouble checking out. What do I do?
• I’m ordering products as a gift. Can I remove prices from the package?
• My order is missing items—what should I do?
• What if I entered the wrong shipping or billing address?

• How do I use a discount code at checkout?
• My discount code isn’t working—what now?
• What payment methods do you accept?

• Beachwood Essentials Diffuser Manual
• How does the Ultrasonic Diffuser work?
• How do I care for my diffuser (water + cleaning)?
• How long does it run? Can I use it overnight?

• Are Beachwood Essentials oils “therapeutic grade”?
• Are your oils safe for pets?
• How are Beachwood Essentials oils extracted?
• How should I use your oils?
• Should I avoid sunlight after using certain essential oils?
• What is an essential oil?
• What testing do you perform to ensure quality?

See all articles in Products - Essential Oils →

• How do I start a return?
• What is your return policy?
• When will I receive my refund?

• Do you ship internationally?
• How do I track my package?
• How long will my order take to arrive?
• How much is shipping? Do you offer free shipping?