Orders

• Can I change or update my order after placing it?

  If you need to make changes, contact Customer Service as soon as possible. We’ll do our best to adjust your order before it’s processed. If it has already shipped, we’ll guide you on the next steps. You can use our chat feature on the Beachwood Essentials website, call 1 727-788-4297, email suppo...

• I'm having trouble checking out. What do I do?

  If checkout isn’t working, try refreshing your browser or switching to another device. If you’re still having trouble, give us a call—we’ll happily process your order over the phone.

• I’m ordering products as a gift. Can I remove prices from the package?

  If you’re ordering on Amazon, packing slips don’t show prices. For orders on our website, contact Customer Service immediately after checkout. We’ll do our best to exclude prices before your order is packed.

• My order is missing items—what should I do?

  Orders sometimes ship in multiple boxes. Log in to your account to check tracking for each item. If something still looks off, contact us and we’ll fix it. If you have any trouble, contact Customer Service via chat, 1 727-788-4297, email support@Beachwoodessentials.com, or use our contact form he...

• What if I entered the wrong shipping or billing address?

  Shipping: Update it in your account or contact us immediately so we can help. Billing: We can’t update billing addresses (these are secured by your bank). If needed, update directly with your payment provider.